Privacy Policy

Effective Date: January 11, 2018

Welcome! Thank you for visiting a Dreamscape Immersive, Inc. (“Dreamscape,” “we” or “us”) offering. To help inform you, we provide this notice explaining our online information practices and the choices you can make about the collection and use of information you submit or we collect through our website www.dreamscapeimmersive.com and our other related mobile websites, mobile applications (“mobile apps”), services, tools, and other applications (collectively, the “Site”). The Site is owned and operated by Dreamscape.

Contents & Summary

A table summarizing the contents of this privacy policy (“Privacy Policy”) appears below, followed by the policy in full. Should there be any discrepancy between the table and the full Privacy Policy, the language of the full Privacy Policy shall govern.

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Scope and Consent

By using the Site you expressly consent to our collection, use, retention of your personal information and other information as described in this Privacy Policy. Your use of the Site is also governed by the Terms of Use.

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Information Collection

We collect the following information when you use the Site.

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(a) Registration and Account Information: When you register an account or create a profile, you may provide personal information such as your name, email address, phone number, password and other relevant information.

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(b) Purchasing Tickets:When you purchase tickets to a Dreamscape virtual reality (“VR”) experience, you may provide personal information such as your name, physical address, email address, phone number, financial and payment information, and other relevant information to complete your purchase.

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(c) Checking in and Participating at Dreamscape VR Experience: When you check-in at a Dreamscape VR experience to verify your age and select an avatar, you may provide personal information such as your name, date of birth, email address, and signature, and we may associate an avatar ID and ticket ID with you. We may also record video of your experience.

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(d) Information to Respond to Your Requests: You may give us your personal information so we can respond to your requests, e.g., when you send us questions or sign up for newsletters and other communications.

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(e) Information From Other Sources: We may, on occasion, combine information from outside sources to customize your experience on the Site.

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(f) Content You submit on the Site: We may provide opportunities for you to submit or post comments and suggestions, which may include additional personal information, including about your beliefs.

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(g) Mobile Information: If you access our Site through a mobile device, you may provide information about your device and/or mobile service (e.g., your unique device identifier, your device’s operating system, your network connection or the mobile carrier for your phone).

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(h) Technical usage information: We use tracking technologies such as cookies and other similar technologies to measure usage.

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(i) Social Media information: When you sign in or engage with our Site through third-party social media sites, you agree to give us on-going access to your personal information.

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(j) Video Viewing information: We may collect analytical information about the videos you view on the Site. You consent to our collection of video viewing information on the Site and sharing this information with our affiliates and vendors.

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Uses and Retention

We use information collected from you to operate our Site and contact you. Your information is retained for as long as we need it for our business.

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Your Choices

You can control how and when you want to receive notifications from Dreamscape on the Site or by following instructions within the notices.

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Disclosure of Information

We may share your personal information and other information we collect with the following entities: (1) Dreamscape and the rest of our corporate family; (2) our service providers and third parties; (3) other entities with your consent; (4) legal and law enforcement; (5) change of control – new owners; (6) ad networks; (7) companies in the mobile industry; and (8) social networks.

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Tracking Technologies (Cookies)

We use tracking technologies (including cookies) to recognize you, customize your experience on the Site, and target the content/advertising you see. You consent to our tracking of your video viewing through the Site or third party social media.

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Access and Review Options

You can review and edit your personal information by accessing your account on the Site or by contacting us via email at [email protected]

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California Privacy Rights

If you are a California resident, you may request information about our practices related to disclosing your personal information.

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Third Parties

We are not responsible for the privacy practices of third party websites that are linked to our Site.

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Security

We protect your personal information using security measures.

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Children’s Privacy

The Site is a general audience site and it is not intended for children under the age of 13 without the consent of a parent or legal guardian. Except as described below, we do not knowingly collect personal information via our websites, applications, services, or tools from users in this age group.

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International Transfer

We store and process your personal information on our computers in the U.S. and elsewhere in the world.

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Notification regarding updates

You agree that we may notify you about material changes to this Privacy Policy by posting notices on this Site.

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Contact Us

For more information about our privacy practices, go to our full Privacy Policy or send an email to [email protected].

FULL PRIVACY POLICY

1. Scope and Consent

When you use the Site, you are contracting with Dreamscape, and, as applicable, its affiliates, subsidiaries and related entities. If you reside outside of the United States, Dreamscape is your data controller. By using the Site, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this Privacy Policy.

2. Information We Collect

(a) Registration and Account Information: You can browse the Site without telling us who you are or revealing any personal information (i.e., name, email address, phone number, and physical contact information) about yourself. If you choose to register for an account with us, we require you to create a username and password, so you choose to give us your personal information and are not anonymous to us. Personal information is associated with your account/profile when you sign in as a registered user. When you register an account or create a profile, or otherwise engage with our Site, you may provide personal information such as your name, email address, phone number, password, and other relevant information.

(b) Purchasing Tickets to a Dreamscape VR Experience: When you purchase tickets to a Dreamscape virtual reality (“VR”) experience, you may provide personal information such as your name, physical address, email address, phone number, date of birth, gender, financial and payment information, and other relevant information to complete your purchase.

(c) Checking in and Participating at a Dreamscape VR Experience: When you check-in at a Dreamscape VR experience to verify your age and select an avatar, you may provide personal information such as your name, date of birth, email address, gender, signature and other relevant information to complete the check-in process. We may associate an avatar ID and ticket ID with you. When you participate in a Dreamscape VR experience we may record video of your experience in order to show you and others what it is like to experience VR and to help us provide a safe and secure experience for you and other participants.

(d) Information to Respond to Your Requests: You may give us your personal information so we can respond to your requests, e.g., when you send us questions or sign up for newsletters and other communications. Details of how you can opt-out of receiving any communications from us are detailed in the Section 4 (Your Choices) below.

(e) Information From Other Sources: The information we collect may be combined with information from the records of our third party service providers, e.g., our ticket processor, that we have acquired in accordance with the law.

(f) Content You Submit on the Site: We may provide opportunities for you to submit or post comments, opinions, reviews or other content. The content you submit or post and recommendations you make may provide additional personal information to us, including about your beliefs.

(g) Mobile Information: We may collect additional information from you if you access our Site through a mobile device (e.g., your unique device identifier, device’s operating system, IP address, mobile browser, mobile carrier, geo-location (GPS, Wi-Fi, or user-entered).

(h) Technical Usage Information: When you visit our Site, we collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Sites (“usage information”). We use tracking technologies (including cookies, web beacons, clear gifs, embedded scripts, e-tags, unique device ID) to collect usage information.

We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.

Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site. To learn more about how we use tracking technologies and cookies, see Section 8 of this Privacy Policy (Tracking Technologies (Cookies)).

(i) Social Media Information: We may offer sign-in services that allow you to use third-party login credentials to access the Site. We also may offer services that allow you to share information with third-party social media websites such as Facebook, Pinterest, Instagram, Twitter, YouTube and others. When you link your account or engage with our Site through third-party social media sites, you understand that you may be allowing us to have ongoing access to certain information stored on those social media sites (e.g., your public profile, profile photo, friend list, people you follow or who follow you, your email address, birthday, work history, education history, interests, current city, religious and political views, website, personal description, and likes). We may receive certain information about you which is stored on social media sites if other users of those sites give us access to their profiles and you are one of their friends or connections depending upon your settings on those third-party social networking sites. The information we have access to from the third-party social media websites varies by website and is controlled by your privacy settings on that website and by your consent. The information that may be passed to analytics providers and advertising partners is via cookies and tracking technologies. To learn more about how we use tracking technologies and cookies, see Section 8 of this Privacy Policy (Tracking Technologies (Cookies)). By associating an account managed by a third-party with your Dreamscape account and authorizing us to have access to this information, you agree that we may collect, use, and store information from these websites in accordance with this Privacy Policy.

(j) Video Viewing Information: On the Site you may also watch videos about our VR experience. By visiting the Site and watching the video content you agree that we may share your video viewing with, or obtain information about, your video viewing from analytics providers, advertising partners and third-party social media sites for two years or until you withdraw consent.

3. Uses and Retention

(a) Operate Our Site: We use the information collected to (i) provide our VR experience, products and services to you; (ii) process your orders; (iii) create, maintain and manage your account; (iv) administer our promotions and other offers; (v) develop, maintain, improve, support and customize the Site, our VR experience, promotions, services, and messages to you; (vi) target marketing efforts and conduct research and analysis; (vii) respond to your customer service requests; and (viii) protect the security of your account.

(b) Analyze and Aggregate Non-Personal Information: We use aggregate information about our users and non-personal information to analyze the Site and user behavior and prepare aggregated reports.

(c) Prevent Fraud: We use information from the Site to prevent, detect, and investigate fraud, security breaches, and potentially prohibited or illegal activities, and enforce our Terms of Use.

(d) Communicate With You: We use your information to (i) contact you regarding your orders; (ii) contact you about our VR experience, products, services, events, promotions, or other offers; (iii) respond to your inquiries and comments; (iv) comply with your stated communication preferences; and (v) to provide other services requested by you, as described at the time when we collect the information from you, or to contact you for other purposes authorized by law.

(e) Mobile Data: When you access the Site on a mobile device, we may use the information collected for any purpose set forth in this Privacy Policy. For example, we may use this information in connection with your ticket purchase and checking you in at out our VR experience.

(f) Other Uses: We may use the information for marketing, recruiting, and investment analysis, and to make decisions about our business and partners.

We retain information as long as it is necessary and relevant for our operations. You consent to our retention of your video viewing tracking data for as long as permissible under applicable law – up to one year after you close your account or otherwise withdraw consent for video tracking.

4. Your Choices

You can control how and when you want to receive notifications from Dreamscape by following instructions within notices or by contacting us via email at [email protected]. You may also change your notification settings within your account profile. For more information about how to opt-out of marketing communications go to Section 7(Communication Preferences and Marketing (Opt-out)) , and for information about how to change, update your personal information go to Section 9 (Accessing, Reviewing, and Changing Your Personal Information) .

5. Disclosure

Information collected on the Site may be shared with:

(a) The Dreamscape Corporate Family: We may share the information we collect about you with the Dreamscape corporate family and their and our affiliates and subsidiaries. The information may be disclosed (i) to provide joint content and our services (e.g., registration, transactions, analytics and customer support); (ii) to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches; (iii) to guide decisions about our or third party’s business, assets, operations, rights, products, sites, applications, services, tools, and communications; and (iv) for processing and storage of information. Members of our corporate family will use this information to send you marketing communications and you will have the opportunity to opt-out in email communications.

(b) Service Providers and Other Third Parties: We may disclose your information to service providers under contract who help with our business operations (such as, but not limited to, developing, maintaining, improving and supporting our services, the Site, our VR experience, ticket and payment processing, fraud investigations, bill collection, promotions and marketing, and site analytics and operations).

(c) Other Persons with Your Consent: Other third parties to whom you explicitly ask us to share your information.

(d) Legal and Law Enforcement: Law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Dreamscape user to legal liability. In such events, we will only disclose information relevant and necessary to the investigation or inquiry, such as name, city, state, ZIP code, telephone number, email address, user ID history, IP address, fraud complaints, and anything else we may deem relevant to the investigation.

(e) Change of Control – New Owners: Other business entities, should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will make reasonable efforts to request that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information would be used contrary to this policy, you will receive prior notice.

(f) Ad Networks: On the Site, we may work with third parties to serve advertisement, provide us with data collection, reporting, ad response measurement and site analytics and assist with delivery of relevant marketing messages and advertisements. These third parties may view, edit or set their own tracking technologies/cookies. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Privacy Policy. They might also obtain information about other applications that you have downloaded to your mobile device, the mobile websites you visit and other information about you or your device in order to analyze and serve anonymous targeted advertising on the Site and elsewhere. For more information about third party ad servers at our Site and your ability to opt-out of targeted advertising from such third parties, please visit Ad Choices.

(g) Companies In The Mobile Industry: If you access the Site through a mobile device or app, we may also share your information with carriers, operating systems and platforms.

(h) Social Networks: We may disclose information to companies that connect individuals around common interests and facilitate sharing (i.e., Facebook).

6. Information You Share on the Site

If you post or submit information or content, such as comments, and other postings, or when you interact with our Site through social media sites, plug-ins or other applications, depending upon your privacy settings, this information may become public on the Internet. We cannot prevent further use of this information. You can control what data you share through privacy settings available on some social media sites. Please refer to those third party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.

7. Communication Preferences and Marketing (Opt-out)

We do not sell or rent your personal information to third parties for their marketing purposes without your consent. We may combine your information with information we collect from other companies and use it to improve and personalize the Site. If you do not wish to receive marketing communications from us, you can indicate your communications preference within the direct communication from us, by contacting us via email at [email protected], or through your account/profile settings. You may not opt-out of administrative emails (for example, emails about your transactions or policy changes) for your registered account.

8. Tracking Technologies (Cookies)

When you visit the Site, we and our business partners may use tracking technologies to enhance your online experience or customize our offerings.

A few additional important things you should know about our use of tracking technologies (cookies):

  • We offer certain features that are available only through the use of tracking technologies.
  • We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). You are always free to decline tracking technologies if your browser permits, although doing so may interfere with your use of the Site. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.
  • If you are a registered user and you specifically request that our Site remembers your login information, you are allowing us to place a persistent cookie onto your computer.
  • You may encounter tracking technologies/cookies from our third party service providers, that we have allowed on our site that assist us with various aspects of our web site operations and services, such as Google Analytics and others.
  • You also may encounter tracking technologies from third parties on certain pages of the websites that we do not control and have not authorized.
  • We may target and track the videos you view on the Site. You consent to our tracking of your video viewing through the Site or third party social media for up to two years or as permitted by applicable law.

9. Accessing, Reviewing, and Changing Your Personal Information

Registered members can review and change personal information at any time by accessing their accounts on the Site. You should promptly update your personal information if it changes or becomes inaccurate. We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law. Likewise, if your account or membership is terminated or suspended, we may maintain some information to prevent re-registration.

10. Notice to California Residents

(a) Residents of the State of California may request a list of all third parties to which our online service has disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at [email protected]. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

(b) How Do We Respond to Do Not Track Signals for California Residents: California Business & Professions Code Section 22575(b)(as amended effective January 1, 2014) provides that California residents are entitled to know how Dreamscape responds to “Do Not Track” browser settings. Dreamscape does not currently take actions to respond to Do Not Track signals.

11. Third Parties

Our Site may contain links to other third party websites, including social media platforms and the sites of our partners, including our ticketing and payment partners (e.g., veezi.com and paymentexpress.com). We are not responsible for the privacy practices or the content of these third party sites.

12. Security

We store and process your information on our servers located in the United States and around the world. We maintain security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. It is your responsibility to make sure that your personal information is accurate. If you believe that your login credentials have been compromised, please make sure to contact us at via the contact information in Section 16 (Contact Us).

13. Children's Privacy

The Site is a general audience site and it is not intended for children under the age of 13 without the consent of a parent or legal guardian. Except as described below, we do not knowingly collect personal information via our websites, applications, services, or tools from users in this age group.

If your child is under 13 years old and participates in one of our VR experiences, we may collect from your child your online contact information, name and your child’s name in order to obtain a release and your consent, as required, for the collection, use, or disclosure of your child’s information. We will not collect, use, or disclose any personal information from your child if you do not provide your consent. When a child participates in a VR experience, we collect the child’s name, date of birth, gender, avatar ID and ticket ID in order to check the child in and associate that child with a particular avatar during the VR experience. We will collect, use and disclose the information in accordance with this Privacy Policy. If you do not provide your consent at the VR experience we will delete your online contact information from our records if it differs from the contact information you already provided to us (e.g., to purchase tickets or sign up for a newsletter).

If you believe your child has provided personal information to us without your consent, or if you want to review or have us delete the child's personal information, and refuse to permit further collection or use of the child's information, please contact us via the email listed in Section 16 (Contact Us).

14. International Transfer

As we operate internationally, and many of our computer systems are currently based in the United States, your personal information may be processed in the U.S. and elsewhere where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you create an account/profile, you consent to the collection and/or processing in the United States of your personal information and tracking technologies/cookies as described in this Policy. You understand that the United States government may obtain access to the personal data you submit if necessary for investigative purposes (e.g., terrorism investigation).

15. Notification Regarding Updates

From time to time, we may update this Privacy Policy. You agree that we may notify you about material changes in the way we treat personal information by placing a notice on the Site. You should check the Site frequently for updates.

16. Contact Us

If your questions are not answered online, you may email us at [email protected], or write to us at Dreamscape, Attn: Privacy Questions, 8740 Washington Blvd., Suite B, Culver City, CA 90232.

17. Definitions

Cookies

A cookie (sometimes referred to as local storage object or LSO) is a data file placed on a device. Cookies can be created through a variety of web-related protocols and technologies, such as HTTP (sometimes referred to as “browser cookies”), HTML5, or Adobe Flash.

Web Beacons

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our online service’s pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon.

Clear Gifs

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to HTTP cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.

Embedded Script

An embedded script is programming code that is designed to collect information about your interactions with the online service, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third-party service provider, is active only while you are connected to the online service, and is deactivated or deleted thereafter.

ETag, or entity tag

A feature of the cache in browsers, an ETag is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of device identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and/or HTML5 cookies.

Unique Device ID

The unique series of numbers and letters assigned to your device.